This Website collects some Personal Data from its Users.
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Data Controller
Stitchy Lab by Gaia Bonizzoni - Via Enrico de Nicola 32, Biassono, 20853 (MB), IT
Owner's email address: info@stitchylab.it
Types of Data Collected
Among the types of Personal Data that this Website collects, by itself or through third parties, there are: Usage Data; Trackers; number of Users; city; device information; session statistics; latitude (of the city); longitude (of the city); browser information; phone number; email address; first name; last name; billing address; shipping address; payment information; physical address; company name; Data communicated while using the service; answers to questions; user content; contents of the message or email; profile picture; date of the message; time the message was sent; sender of the message; User ID; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example).
Full details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or through specific information texts displayed before the Data are collected.
Personal Data may be freely provided by the User or, in the case of Usage Data, collected automatically when using this Website.
Unless otherwise specified, all Data requested by this Website is mandatory. If the User refuses to communicate them, it may be impossible for this Website to provide the Service. In cases where this Website indicates some Data as optional, Users are free to refrain from communicating such Data, without this having any consequence on the availability of the Service or on its operation.
Users who have doubts about which Data are mandatory are encouraged to contact the Owner.
Any use of Cookies - or other tracking tools - by this Website or by the owners of third-party services used by this Website has the purpose of providing the Service requested by the User, in addition to the other purposes described in this document and in the Cookie Policy.
The User assumes responsibility for the Personal Data of third parties obtained, published or shared through this Website.
Method and place of processing of the collected data
Treatment methods
The Owner adopts appropriate security measures to prevent unauthorized access, disclosure, modification or destruction of Personal Data.
The processing is carried out using computer and/or telematic tools, with organizational methods and with logic strictly related to the purposes indicated. In addition to the Owner, in some cases, other parties involved in the organization of this Website (administrative, commercial, marketing, legal, system administration personnel) or external parties (such as third party technical service providers, postal couriers, hosting providers, IT companies, communications agencies) may have access to the Data, also appointed, if necessary, as Data Processors by the Owner. The updated list of Data Processors may always be requested from the Data Controller.
Place
The Data is processed at the Data Controller's operating offices and in any other place where the parties involved in the processing are located. For further information, contact the Data Controller.
The User's Personal Data may be transferred to a country other than the one in which the User is located. To obtain further information on the place of processing, the User can refer to the section containing details on the processing of Personal Data.
Retention period
Unless otherwise indicated in this document, Personal Data is processed and stored for the time required by the purpose for which it was collected and may be stored for a longer period due to any legal obligations or on the basis of the consent of the Users.
Purpose of the Processing of Collected Data
The User's Data is collected to allow the Owner to provide its Service, comply with legal obligations, respond to requests or enforcement actions, protect its rights and interests (or those of Users or third parties), identify any malicious or fraudulent activity, as well as the following: Displaying content from external platforms, Statistics, Contacting the User, Handling payments, Platform services and hosting, Interaction with live chat platforms, Advertising, Registration and authentication provided directly by this Website and Heat mapping and session recording.
To obtain detailed information on the purposes of the processing and on the Personal Data processed for each purpose, the User may refer to the section “Details on the processing of Personal Data”.
Details on the processing of Personal Data
Personal Data is collected for the following purposes and using the following services:
- Contact the User- Payment Management
- Heat mapping and session recording
- Interaction with live chat platforms
- Advertising
- Registration and authentication provided directly by this Website
- Platform and hosting services
- Statistics
- Viewing content from external platforms
Information on how to opt out of interest-based ads
In addition to any opt-out functions provided by any of the services listed in this document, Users can read more about how to opt-out of interest-based advertising in the relevant section of the Cookie Policy.
Cookie Policy
This Website uses Tracking Tools. To learn more, Users can consult the Cookie Policy.
More information for users
Legal basis for processing
The Data Controller processes Personal Data relating to the User if one of the following conditions exists:
- the User has given consent for one or more specific purposes; Note: in some jurisdictions the Owner may be allowed to process Personal Data without the User's consent or any other of the legal bases specified below, until the User objects (“opts-out”) to such processing. However, this does not apply when the processing of Personal Data is regulated by European legislation on the protection of Personal Data;
- processing is necessary for the performance of a contract with the User and/or for the execution of pre-contractual measures;
- processing is necessary to fulfill a legal obligation to which the Data Controller is subject;
- processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the Data Controller;
- processing is necessary for the pursuit of the legitimate interest of the Owner or third parties.
However, it is always possible to ask the Owner to clarify the specific legal basis of each treatment and in particular to specify whether the treatment is based on the law, provided for by a contract or necessary to conclude a contract.
Learn more about retention time
Unless otherwise indicated in this document, Personal Data is processed and stored for the time required by the purpose for which it was collected and may be stored for a longer period due to any legal obligations or on the basis of the consent of the Users.
Therefore:
- Personal Data collected for purposes related to the performance of a contract between the Owner and the User will be retained until the performance of such contract is completed.
- Personal Data collected for purposes related to the legitimate interest of the Owner will be retained until such interest is fulfilled. The User may obtain further information regarding the legitimate interest pursued by the Owner in the relevant sections of this document or by contacting the Owner.
When the processing is based on the User's consent, the Owner may retain the Personal Data for a longer period until such consent is revoked. Furthermore, the Owner may be obliged to retain Personal Data for a longer period in compliance with a legal obligation or by order of an authority.
At the end of the retention period, the Personal Data will be deleted. Therefore, at the end of such period, the right of access, deletion, rectification and the right to portability of the Data can no longer be exercised.
User Rights
Users may exercise certain rights with reference to the Data processed by the Owner.
In particular, within the limits established by law, the User has the right to:
- revoke consent at any time. The User may revoke the consent to the processing of his/her Personal Data previously expressed.
- object to the processing of your Data. The User may object to the processing of his/her Data when it occurs by virtue of a legal basis other than consent.
- access your Data. The User has the right to obtain information on the Data processed by the Owner, on certain aspects of the processing and to receive a copy of the Data processed.
- verify and request rectification. The User can verify the accuracy of his/her Data and request its updating or correction.
- obtain limitation of processing. The User may request the limitation of the processing of his/her Data. In this case, the Owner will not process the Data for any other purpose other than their conservation.
- obtain the deletion or removal of your Personal Data. The User may request the deletion of his/her Data by the Owner.
- receive your Data or have it transferred to another owner. The User has the right to receive his/her Data in a structured, commonly used and machine-readable format and, where technically feasible, to obtain the transfer without hindrance to another owner.
- to lodge a complaint. The User may lodge a complaint with the competent personal data protection supervisory authority or take legal action.
Users have the right to obtain information regarding the legal basis for the transfer of Data abroad including to any international organization governed by international law or consisting of two or more countries, such as the UN, as well as regarding the security measures adopted by the Owner to protect their Data.
Details on the right to object
When Personal Data is processed in the public interest, in the exercise of public authority vested in the Owner or to pursue a legitimate interest of the Owner, Users have the right to object to the processing for reasons related to their particular situation.
Users are hereby informed that, if their Data is processed for direct marketing purposes, they may object to the processing at any time, free of charge and without providing any justification. If Users object to the processing for direct marketing purposes, the Personal Data will no longer be processed for such purposes. To find out whether the Owner processes Data for direct marketing purposes, Users may refer to the respective sections of this document.
How to exercise your rights
To exercise their rights, Users may send a request to the Data Controller's contact details indicated in this document. The request is free of charge and the Data Controller will respond as soon as possible, in any case within one month, providing the User with all the information required by law. Any corrections, cancellations or limitations of the processing will be communicated by the Data Controller to each of the recipients, if any, to whom the Personal Data have been transmitted, unless this proves impossible or involves a disproportionate effort. The Data Controller will inform the User of these recipients if he/she requests it.
More information about the treatment
Defense in court
The User's Personal Data may be used by the Owner in court or in the preparatory stages of its possible establishment for the defense against abuse in the use of this Website or related Services by the User.
The User declares to be aware that the Owner may be required to reveal the Data by order of public authorities.
Specific information
Upon request of the User, in addition to the information contained in this privacy policy, this Website may provide the User with additional and contextual information regarding specific Services, or the collection and processing of Personal Data.
System logs and maintenance
For needs related to operation and maintenance, this Website and any third-party services used by it may collect system logs, which are files that record interactions and may also contain Personal Data, such as the User's IP address.
Information not contained in this policy
Further information in relation to the processing of Personal Data may be requested at any time from the Data Controller using the contact details.
Changes to this privacy policy
The Data Controller reserves the right to make changes to this privacy policy at any time by giving notice to Users on this page and, if possible, on this Website and, if technically and legally feasible, by sending a notification to Users through one of the contact details in its possession. Please therefore consult this page frequently, referring to the date of the last modification indicated at the bottom.
If the changes affect treatments whose legal basis is consent, the Data Controller will collect the User's consent again, if necessary.